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Terms of Use

The website www.lesante.com (hereinafter referred to as «Lesante Luxury»), belonging to the public limited company «LESANTE SA» (hereinafter referred to as the «Company»), having its seat in the Municipality of Zakynthos, in the area of Tragaki, Post Code 29100 and Tax Identification Number 099342387. Access to and use of the website Lesante Luxury and of the services provided through it (hereinafter referred to as the «Services») are subject to the following terms and conditions (hereinafter referred to as ‘Terms of Use’).

The present terms of use were renewed on 2019. The Company has the right to modify these terms of use whenever it considers it appropriate, and users need to be informed of these changes by re-reading the terms. In any change to the terms, we will update this date to coincide with the last renewal.

Every user accessing and using Lesante Luxury, shall be presumed to have read, understood fully, to have legal capacity, to agree and unconditionally accept all of the following conditions:

1. General

The use of the services to be provided is subject to the full agreement with the conditions of use of Lesante Luxury, as in force. For this reason, users must check this page before each use of these services, so that they are informed of any changes to the conditions of use.

The use of Lesante Luxury by the user constitutes full proof of the knowledge, understanding and unconditional acceptance of its conditions of use. In case of lack of understanding or disagreement with the conditions of use, you are requested to refrain from using Lesante Luxury.

Access to Lesante Luxury is permitted for the duration of its operation, but the Company reserves the right to withdraw or discontinue the provision of the services, without prior notification, at any time. The Company bears no responsibility in case of failure to access all or part of the services for any reason whatsoever.

The Company shall use its best endeavors to ensure that the content of Lesante Luxury contains complete, accurate, unambiguous, valid, informative, up-to-date, true and not misleading information. In any case, however, there is no liability, pledge or guarantee by the Company regarding the security and content of the information. The users of Lesante Luxury accept the possibility of the Company being unable to control all its contents and services.

The use made of Lesante Luxury by each user shall be the user’s sole responsibility and the content shall not in any case be interpreted as providing advice, directly or indirectly, to users to take any action.

Assessment of the content is a matter for each user who confirms that he has full legal capacity under Greek law, the law of his or her nationality and the law of the State within which he/she is responsible and shall assume sole responsibility for using any part of the website.

If details of a particular individual are entered in the relevant fields on the website, it shall be irrefutably presumed that the data are true, have been inserted by the person himself and that the person has legal capacity with Greek law, the law of his or her nationality and the law of the State within which he/she is responsible. Otherwise the Company reserves all legal rights to claim against each person responsible for any damage and loss, whether positive and/or consequential, financial and/or other, that it will suffer from the use made of Lesante Luxury and any order for services.

The company provides its services within the boundaries of the Greek territory.

It should be pointed out to the users that in Lesante Luxury there are “links” (hyperlinks or banners) to other websites. The company does not manage these websites nor is it exercising any control on the services they provide or their personal data policy. The use of such links shall be subject only to their own conditions of use for which users are to be informed. Lesante Luxury bears no liability for any loss or damage which users may incur as a result of their use. Navigation through the above links shall be done under the sole responsibility of the user.

2. Purpose of the website

The website has been set up by the Company in order to a) provide information and promote the services of the company, b) provide services, including the electronic availability and booking of rooms in the hotel of Lesante Luxury Exclusive Beach Resort, c) provide the possibility of electronic communication with the Company and d) inform interested parties about available jobs and allow them to send their CVs.

3. User details

Regarding the provision of the services of Lesante Luxury, where and when required, the user agrees to: a) provide true, accurate, reliable and complete information as required by Lesante Luxury in the relevant requests for access to its contents/services b) maintain and update his/her registration information so that they may remain true, accurate, valid, up-to-date and complete.

The Company bears no responsibility for any loss or damage caused by the failure of the users to respect and follow these conditions. Users agree to immediately notify the Company of any unauthorized use of their information and/or any possible security breach.

4. Intellectual/ Industrial property rights – Trade marks / Names / Distinctive features

Lesante Luxury and its content (including, but not limited to, all trade marks, distinctive features, patents, names, texts, pictures, graphics, designs, photographs, programs, information materials in all formats, data, software, databases) are intellectual and industrial property of the Company and are subject to protection under the relevant provisions of Greek, Community and international law.

It shall be expressly prohibited to use or, in any way, operate them from third parties without the written consent of the Company, in accordance with the specific provisions of Law 2121/1993 (as amended and currently in force), the Berne International Convention (ratified by Law 100/1975), law 4072/2012 (No. 121-183, «on marks») and in general all the relevant provisions of Greek law and international rules that have been validated by the Greek state.

By way of example, but not exhaustively, any form of copying, modification, intervention, transportation, distribution, resale, renting, re-publication, reproduction, broadcasting in electronic or mechanical form, storage, printing, production of secondary work, download from anyone or deception of the public about the real owner of the content is expressly prohibited.

Goods, services, names, trade marks or distinctive features of third parties that appear on Lesante Luxury, shall be part of the intellectual and industrial property of third parties, who shall be responsible for them.

5. Acknowledgment by users and customers

The customer as a consumer in the meaning of Law 2251/ 1994 («on consumer protection») acknowledges that: a) he is aware of the identity and address of the Company as a provider, since these details appear on this website, b) the full cost of the service shall be clearly indicated and, where VAT is not included this shall be clearly and prominently indicated and any additional costs shall be also clearly indicated c) he is fully aware and agrees on the method of payment, delivery and execution, d) no amount has been required of him for the communication with the Company and particularly for the transmission of the proposal and its acceptance and, in general, for the conclusion of the contract, e) he/she is fully and thoroughly informed of the characteristics, essential and immaterial, of the goods and/or services.

6. Personal data.

Your data collected when you use Lesante Luxury and mainly a) during the booking of rooms, b) the carrying out of promotional activities, c) communication with us, d) sending your CV, are included in a personal data record for which all the legal conditions and appropriate security rules have been complied with, in accordance with the General Data Protection Regulation (EU) 2016/679 and general Greek and European Union law.

The controller and processor of the Archive is the Company, i.e. the public limited company «LESANTE SA», having its seat in Tragaki, in the area of Neromylos (Postal Code 29100), which you may contact on the phone number (+30) 26950 61600 and through the email info@lesantecape.gr . Should the Company have a contract with another undertaking to process your data, this will be done in full compliance with the security rules and the law.

The purpose of the record is to better serve and inform our customers and candidate employees and in particular a) our compliance with legal obligations, such as the recording of personal details of customers residing in our hotels and the keeping of legal documents for the period provided for by law, b) informing potential customers on the availability and booking of rooms in our hotels, c) informing customers and candidate customers about our services and the provision of these services taking into account the satisfaction of your individual preferences when using the hotels and the restaurants, d) direct electronic communication of any third person with us, in view of a better response, (e) the preservation and protection of the safety of individuals (customers, employees, visitors, etc), as well as of their assets and of the facilities of the hotel, using closed circuit television and security cameras which are only outdoors in hotel and premises, and (e) the acceptance of the CVs of candidate employees in order to meet our working needs.

The data retention time shall be the time that serves the fulfilling of the above objectives.  In particular a) for data collected as a result of a legal obligation, these shall be maintained for as long as imposed by the relevant provisions, b) for those data collected in connection with the execution of your contract with the Controller, for as long as required for the execution of the contract and the support of the relevant legal claims of the company, c) for your data kept in the Record for the purpose of promoting our services, these shall be maintained until the withdrawal of your consent to the Controller, d) the CCTV data shall be maintained for a period of 30 days, unless an event occurs that is against the law and the agreements, in which case they shall be kept for as long as required by our legal system for the proof of the above, e) for your CVs, these shall be maintained for as long as the Company keeps CVs for positions with qualifications similar to yours as you have indicated them or otherwise until you request their deletion by the Controller.

There are no other third party recipients except from the agents and associates of the Company, which are required to be notified for the fulfillment of the above purposes (accountant, legal counsel, partner banks, business consultant, e.tc.) and the competent Greek authorities to which the employer has a legal obligation to make disclosures. In addition, the information you provide to us either for the purpose of communication or information is transferred to third party partner companies for the sending to you of advertising and information material of the Company.

As subjects of the above data included in our record you have the following rights:  a) a right of access to your personal data, i.e. to be informed on them and on how these are maintained, b) a right of rectification, i.e. to modify or/and update any data relating to you, c) a right of deletion (right to be forgotten), i.e. you have the right to request to delete any data we process exclusively with your consent (please note that for any data which we are working on in performance of legal obligations and in the public interest or under another contract, there are corresponding restrictions on your right to request the deletion of those data which we may further communicate to you on a case by case basis), d) a right of portability of your data, i.e. reception in a structured, commonly used and machine-readable format, and storage for further personal use in a private appliance, e) a right to object their collection and processing for the above purposes and f) a right of limitation of their processing, if you dispute their accuracy, you do not wish their deletion, they are not necessary for the initial objective for which they were provided but they may not yet be deleted due to legal reasons, or if you have opposed their processing and the relevant decision is still pending.

In order to exercise any of these rights you can contact the Controller LESANTE S.A. on the phone number (+30) 26950 61600 and through the email info@lesantecape.gr . The Controller collects, maintains a record and processes the above data, in accordance with the General Data Protection Regulation (ΕΘ) 2016/679, and the general Greek and European Union legal and regulatory framework on personal data protection.  In addition, you have the right to complain to the competent Greek authority, namely the Hellenic Data Protection  Authority, telephone centre: +30 210 6475600, Fax: +30 210 6475628, e-mail: contact@dpa.gr .

7. Cookies – Information

7.Α. Automated information.

When you visit our website, we may also collect certain information through the use of “cookies” and other automated means. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Such information may comprise the following information:

·         Date and time

·         Originating IP address

·         Domain name

·         Type of browser and operating system used (if provided by the browser)

·         URL of the referring page (if provided by the browser)

·         Object requested

·         Completion status of the request

·         Geographic location or

·         Language preferences.

7.Β. Use of information 

Typically, we will use and process your information to:

·         help us create content that is relevant to our visitors

·         make improvements to our websites and social media pages and ensure that content on these is presented in the most effective manner for you

·         provide you with information, products or services that you request from us or which we feel may interest you

·         assess and help us understand general trends and patterns relating to our business

·         provide for the safety and security of our guests and visitors

·         manage general record keeping

·         enable us to compile anonymous, aggregated statistics that allow us to understand how users use our websites and to help us improve the structure of our websites

·         enable you to make reservations and make payments

·         meet any legal and/or regulatory requirements

·         provide the products or services you request from us and

·         improve our products and services and to ensure our products and services are of interest to you.

We may process your personal information by both automated and manual means. We may use your information in other ways for which we provide specific notice at the time of collection.

7.C. Security

We take information and system security very seriously and we strive to comply with our obligations at all times. However, no web or email transmission is ever totally protected or mistake free. For example, email sent out to or from the Website may not be protected. You must take unique care in deciding what info you send to us by means of email. For your own protection, we encourage you not to include sensitive personal information, credit card or similar data in any e-mails you send us or our staff.
7.D. Cookies / Meaning, categories and using of browser

Access to this website involves the use of cookies, even though it would work without them. We use cookies and similar tracking technologies, such as pixels and web beacons to gather information about the visitors to our websites (as they enable us to improve our websites and deliver a better and more personalized service). Please note that we do not collect any personal information using cookies nor do we install any application on your device by the use of cookies. The only way in which a user’s personal details can be included in a cookie file is if the user personally supplies this information to the server. When you access our websites you will receive a clear notice advising you that the website you are visiting intends to use cookies and that: A. by continuing to use the website you consent to their use; or B. you must click an “I accept” box in order for cookies to be placed.
Unless you have adjusted your browser setting so that it will refuse cookies from our websites, our system will issue cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting 
www.allaboutcookies.orgwww.youronlinechoices.eu. Please note, however, that without cookies you may not be able to take full advantage of all our websites features.
What is a cookie?

A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time and generally improve the user experience. It can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies may be used on this website

A list of all the cookies may be used on the Website by category is set out below.
– Session Cookies:  Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.
– Persistent Cookies: Persistent cookies last after you have closed your browser, and allow a website to remember your actions and preferences. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device. We use persistent cookies to allow us to analyze customer visits to our site. These cookies help us to understand how customers arrive at and use our site so we can improve the overall service.
– Essential Cookies: Cookies essential in order to enable you to move around the website and use its features, and ensuring the security of your experience. Without these cookies services you have asked for, such as applying for products and/or managing your accounts, cannot be provided. These cookies don’t gather information about you for the purposes of marketing.
– Performance cookies: These cookies collect information about how visitors use a web site, for instance which pages visitors go to most often, and if they get error messages from web pages. All information these cookies collect is only used to improve how a website works, the user experience and to optimize our advertising.
– Functionality cookies: These cookies allow the website to remember choices you make (such as your username). The information these cookies collect is anonymized (i.e. it does not contain your name, address etc.) and they do not track your browsing activity across other websites.
– Targeting Cookies: These cookies collect several pieces of information about your browsing habits. They are usually placed by third party advertising networks. They remember that you have visited a website and this information is shared with other organizations such as media publishers. These organizations do this in order to provide you with targeted adverts more relevant to you and your interests.
– Third Party Cookies: Please note that third parties (including, for example, advertising networks, social media networks, and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. We recommend that you check the relevant third party’s privacy policies for information about any cookies which may be used.
Using browser settings to manage cookies.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to delete cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend you leave them turned on.

8. Liability of the Company

Access to Lesante Luxury is permitted for the duration of its operation, but the Company reserves the right to withdraw or discontinue the provision of the services, without prior notification, at any time. The Company bears no responsibility in case of failure to access all or part of the services for any reason whatsoever.

The Company shall use its best endeavors to ensure that the content of Lesante Luxury contains complete, accurate, unambiguous, valid, informative, up-to-date, true and not misleading information. In any case, however, there is no liability, pledge or guarantee by the Company regarding the security and content of the information. The users of Lesante Luxury accept the possibility of the Company being unable to control all its contents and services.

Any reference and/or links to other webpages / websites, is solely provided for your convenience and the Company is not responsible for the contents, products, services provided (advertising or sales) on these webpages /websites.

The use of this website and the reception of information is done with your own risk. The Company bears no responsibility for any loss and/ or damage, particularly in data files, hardware or software of the user, resulting from such action.

In any event, the user of the website unambiguously acknowledges that the Company bears no civil, criminal or other responsibility for any loss (financial or otherwise), damage, loss of profit, data, financial compensation etc possibly incurred by a user of the website and its services or by a third party due to the operation or not and/ or the use of the website or/ and the provision (or failure to provide) services or/ and products or/ and information.  In addition, the user acknowledges that the Company bears no responsibility for the quality of the services provided by any third party other than the Company.

9. Liability of the user

Users agree and take responsibility not to use Lesante Luxury for sending, publishing, sending through e-mail or transmitting in other ways any content that is illegal for any reason whatsoever. By way of example and not exhaustively, the use made by the users should not cause unlawful damage, loss or harm to the company, to any third party, to accepted principles of morality, to social values, to minors, to any patent, trade mark, trade secret, copyright or other proprietary rights of third parties, it should not infringe on the confidentiality or secrecy of information of any natural or legal person, it should not disclose personal data of third parties, confidential information acquired within the framework of confidentiality relationships, it should not harm the personality of anyone, it should not transmit any form of software viruses or any other codes, files or programs designed to interrupt, harm, destroy the equipment or the operation of any computer software or hardware.

10. Applicable law and other terms

The terms and conditions of the use of Lesante Luxury as well as any modification thereof shall be governed and interpreted in accordance with Greek law.

All terms of the present agreement are essential.  If a provision is deemed void or voidable, it shall automatically cease to apply without prejudice to the rest of the terms.

For any disputes arising from the use of Lesante Luxury, it is agreed that the courts of Athens shall have the exclusive jurisdiction.